On the go or just a remote office.

Well even though my job no longer requires me to travel and I am not on site anymore, the company I had went to work for has decoded to close the office I worked from. This has caused me to work from home in a virtual office now. So whats that mean you say? Means I work from home again, though I still have a schedule to keep and the customers I deal with are to think I still work in a controlled office. The hardest parts are interaction with the rest of the team.

We have tried many solutions and all have issues. Google Talk works for one to one chat, but group chat keeps failing. Mumble seems to work for voice chat but gets picky about audio settings. IRC is an option for group and works with many programs like Trillian and Pidgin, but to many of the younger crowd don't want to use it because it is old technology.

I guess they don't drive or ride bikes because those are based on older technologies. Actually they do drive, they just are stubborn about things and not wanting to do things for the greater good of the team.

In all the hardest thing is team support when you have members scattered around the country and everyone has their own way of doing something. Everyone needs to be one the same page using the same tools even if they are older technologies, after all that means less bugs to work out.

Other issues are access to CRM / CMS tools securely whether at my home office or if I am sitting at an airport. What if my internet access goes down, what if the company I work for, their internet fails? These are just some of the issues that should be planned for and solved before they happen.

Just some thoughts..

Steven Young
Technician Supervisor
S.a.A. Computer Repair
steven@saacomputer.com
Cell 503-851-6977
Field Solutions Tech #44922
Field Nation Tech #17515

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